Frequently Asked Questions

What is Women’s Lives Leeds?

Women’s Lives Leeds is a unique partnership of twelve women and girls organisations from across Leeds. Between us we have specialisms in domestic violence, mental health, sexual health, sex work, trafficking, substance misuse, child sexual exploitation and education. The project launched on 1st November 2016 and has funding from the Big Lottery Women and Girls Initiative for 4 years. Read more about the project and the partners.

What is the Women’s Lives Leeds Directory?

This directory came about because there was no one online place where a woman or girl living in Leeds could go to access information about the services and support available to her. This directory aims to gather useful accurate and useful information in one place so it is easier for you to find the support you need.

It can be used by individuals, professionals and organisations working with women and girls, to search what support is available in Leeds. It will give you clear and accurate information about the services available to women and girls in Leeds. There is some key information about the services – contact number, email address, website, opening times, services offered, and any restrictions to accessing the services. You can then get in touch with the service(s) to see if it is right for you. Why not have a go using our directory to see what you can find.

How do I search for a service/support?

Simply go to our Directory page and choose an option from the drop down list. This will take you a search results page with services that can support you with the option you chose. You can also use the refined search function on the left side of the search results page, this will allow you to enter keywords. This will then give you search results of any services who are tagged with your keywords.

What if I can’t find the information I need/am looking for?

If you are unable to find the information you are looking for, you can send us a message by clicking here (link to contact page). Please note, Women’s Lives Leeds only gathers the information from services who ask to appear on the Directory, so we may not have the information you are looking for. However, we will try our best to find you the information you need, or send you to someone/somewhere who can help.

How do I know if a service is right for me?

Once you have the details of a service/services that you are interested in, you can contact them by using their contact details shown on their service page. They will be able to tell you if their service is appropriate for you.

What does ‘I need help now’ mean?

You can use this button if you are in a crisis, or need help immediately. The information on this page will give you numbers you can call so you can get help straight away. If you, or someone else, are in danger then please ring 999.

What will happen if I click the ‘exit site’ button?

This button is for users who want to quickly leave the website, who do not want others/someone seeing that they are on this website. Clicking on this button will take you to (needs deciding – BBC, Google Search?). This button appears at the top of every page, wherever you are on that page, so you can use it to exit the site quickly should you need to. However, this button will not erase your browser history or stop it from showing up if your device is being monitored. You can find out how to use private browsing, or how to turn off browsing history, to keep you safe.

How can I translate the page into a different language?

You can use the Google Translate button at the top right of the page. Click on the drop down menu and choose the language you wish the page to be translated into. This will then translate the page you are currently on. You will need to do this for every page on the website.

How can I make the text larger/smaller?

You can use the x button in the top right of the page to make text smaller/larger. This will need to be on every page you visit on the website.

What does Cover Your Tracks mean?

If you are worried about someone knowing that you have visited this website you can click this button to find the information to increase your safety when visiting this website. Find out how to use the private browsing mode and how to delete your browsing history

How do I give feedback about the website?

We always want to hear your thoughts on the website! Your feedback is important so that we can make sure the website is as accurate, informative and clear as it can be. We will use your feedback and comments to improve the website, to make sure it is the best for everyone. Give us your feedback

How do I add my service to the directory?

You can add your service by contacting Women’s Lives Leeds and requesting a Directory Services Form.

Or you can add your service by downloading the Directory Services Form and sending to info@leedswomensaid.org.uk or camille@leedswomensaid.org.uk.

Your information will then be checked by the Women’s Lives Leeds team, you may be contacted to provide further information. The team will endeavour to add your service to the Directory within 2 weeks of receiving your completed form.

How do I update the information about my service?

If you need to update your service information immediately you can email a new completed Directory Services Form to info@leedswomensaid.org.uk camille@leedswomensaid.org.uk. If your information does not need to be updated immediately you can wait until you receive an email from the Women’s Lives Leeds team (every quarter) asking if you need to update your service information.